Search form

Third Step Updates - September

This website connects you to the latest updates and helpful resources for all Victorians during COVID-19 restrictions

Earlier today, the Statement From The Premier announced that from 11:59pm tomorrow (Wednesday 16 September 2020), regional communities will progress to the Third Step of our reopening roadmap.
NOTE: The overview of each step (and approximate dates) can be found at Coronavirus (COVID-19) roadmap to reopening – yet these are subject to change/review.
As a summary of what this means for various industries, sectors, and for households:

Shopping, personal services, eating and drinking out

  • Hospitality businesses will be able to serve patrons outdoors, with a cap of 50 seated patrons per venue, and an updated ‘two square metre’ density limit in place. Indoors, venues can open with a cap of 10 seated customers per space – with up to two spaces per venue – and in line with the existing ‘four square metre’ density rule. Tables must be spaced at least 1.5m apart, cleaned after every customer and the details of all patrons must be kept.
  • Retail - all open, hairdressing and beauty services where a face covering can be worn for the duration of service
  • Real estate - agents will be able to hold auctions outdoors with up to ten people.
  • Shopping - no person limits

Entertainment, leisure and travel

  • travel can resume for regional Victorians holidaying anywhere in regional Victoria.
  • entertainment - outdoor venues and events open, subject to pre-approved plans
  • accommodation - open, with caps per the social bubble


  • Leave home - no restrictions on reasons to leave home or distance you can travel but stay safe
  • Public gatherings - up to 10 people outdoors
  • Visitors to the home - create a ‘household bubble’ with one nominated household allowing up to 5 visitors from that household at a time (infants under 12 months of age are not included in the cap)

COVIDSafe Plan
As noted by the Premier, ‘All businesses across Victoria – regional and in Melbourne – will also be required to have a COVIDSafe Plan, enforceable from 28 September’. To develop your plan, please see the Business Victoria webpage Creating a COVIDSafe workplace.
As part of its Business Survival and Adaptation Package, grants of up to $5,000 are now available to regional hospitality businesses to cover the cost of umbrellas, outdoor furniture and screens to separate diners. Find out more and apply now.

Council will continue to monitor the above websites, in addition to DHHS, and endeavour to keep you informed of any key changes.


Business Victoria have developed the following Industry Restart Guidelines for a range of other sectors, which includes advice on COVIDSafe Principles for businesses; Creating a COVIDSafe Plan; Record keeping; and more. 

NOTE: Additional guidelines may for other sectors may continue to be released, for which we advise you to monitor the Business Victoria webpage Creating a COVIDSafe workplace for these.

On 6 September, the Victorian Government announced Victoria’s roadmap for reopening which outlines considered and gradual steps to ensure that businesses can open safely and effectively.

The Industry Restart guidelines outlines the requirements businesses need to apply to safely operate in accordance with the easing of restrictions.

Industry Restart guidelines are now available for the following businesses:



Engage with Warrnambool

Council Enterprises

Council runs and manages a number of Enterprises for the benefit of our residents and visitors.
Explore everything that Warrnambool has to offer below.

Experience Warrnambool

Festivals and Events

What's On in Warrnambool