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Home and Community Care

Home and Community Services

Warrnambool City Council deliver a range of services to assist you to keep living independently at home and within the community. Our Home and Community Services work alongside any other support you might have in place such as carers, family members, community services or other professional services. Our trained staff assist clients in achieving their desired care plan goal and support clients to maintain their confidence and independence.

What kind of support is available to me?

Home Care (Domestic Assistance) 

Practical assistance and support to manage housework and everyday tasks within the home. Services are designed to promote wellbeing, safety and the capacity to live independently in your own home.

Personal Care 

Our trained and experienced staff can provide assistance with personal hygiene including showering, dressing, toileting, shaving and grooming, eating and drinking, assistance with shopping. Personal Care services recognise your need to remain as active as possible while living independently in your own home.

Carer Respite 

Services help to provide respite to people in an unpaid caring role so that they can take a break from their caring role to enjoy social activities, attend appointments, go shopping or participate in leisurely activities. Carer Respite may be for a few hours or days or longer periods, depending on your needs and the needs of the person who cares for you. Services can take place in your home or at Council’s own day centre facilities that have great indoor and outdoor activities and also include residential respite.

Meals on Wheels

A variety of nutritious cooked meals are delivered, Monday to Friday every day of the year (including all public holidays). Weekend meals are also delivered on Fridays. A dedicated team of volunteers are registered with the Warrnambool City Council to deliver meals. Importantly, this service is not just about the meal. Our wonderful volunteers also check on the wellbeing of every customer who receives a meal.

Social Support Programs

We offer a variety of supported social programs to help you to participate and stay connected to the community. Our programs are tailored to your interests and encourage social connection in a friendly and welcoming environment. Activities include community outings, social meetups, peer support, friendship networks and care check-in calls.

Who is Eligible?

Support for over 65s

If you are aged 65+ or Aboriginal or Torres Strait Islander person over 50 and experience difficulty carrying out the tasks of daily living and need support to connect socially to your local community, you may be eligible for subsidised Home and Community Services funded through the Commonwealth Home Support Program (CHSP).

Find out more about the CHSP services and programs we offer and how you can access them

Support for under 65s

If you are under 65 or Aboriginal or Torres Strait Islander person under 50, and need some assistance carrying out the tasks of daily living and support to connect socially to your local community, you may be eligible for subsidised Home and Community Services funded through the Home and Community Care Program for Younger People (HACC PYP).

Find out more about the HACC-PYP services and programs we offer and how you can access them

What is the cost?

Nominal fees are charged for some services, while others are free. We can discuss can discuss fees at any stage in your enquiry.

Contact

Warrnambool City Council
Home and Community Services
Phone: 5559 4801
Email: hacc_coordination [at] warrnambool [dot] vic [dot] gov [dot] au

Are interpreting services required?

Contact Language Loop on 9280 1941

Home and Community Services are supported by funding from the Australian and Victorian Governments.

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